About FedEx Dataworks

Born out of FedEx, a pioneer that ships nearly 20 million packages a day and manages endless threads of information, FedEx Dataworks is an organization rooted in connecting the physical and digital sides of our network to meet today's needs and address tomorrow's challenges.

We are creating opportunities for FedEx, our customers, and the world at large by:

Exploring and harnessing data to define and solve true problems
Removing barriers between data sets to create new avenues of insight
Building and iterating on solutions that generate value
Acting as a change agent to advance curiosity and performance

At FedEx Dataworks, we are making supply chains work smarter for everyone.

Software Engineer I Summary

Under close supervision, designs, develops, troubleshoots and debugs less complex software programs for enhancements and new products. Responsible for routine concept design through the full development life cycle. Prepares and conducts systems programming test requiring interfacing and software tests.

Software Engineer II Summary

Under limited supervision, designs, develops, troubleshoots and debugs moderately complex software programs for enhancements and new products. Responsible for moderately complex concept design through the full development life cycle. Prepares and conducts systems programming test requiring interfacing and software tests.

Responsibilities

Work across backend, frontend, and interact with LLMs and/or other ML models
Deliver high-quality experiments and solutions
Collaborate with diverse teams across the entire lifecycle from intake to experimentation to graduation
Conceptualize, develop, and deploy features and enhancements using artificial intelligence technologies and frameworks
Design, architect, and implement scalable backend systems and APIs
Optimize AI algorithms and models for efficiency, accuracy, and scalability
Integrate machine learning models, algorithms, and data pipelines into the backend infrastructure
Continually improve LLM performance and accuracy
Stay abreast of industry trends and evaluate their potential impact on our product roadmap
Foster a culture of innovation and continuous learning within the team
Mentor and provide technical guidance

Skills

Excitement to work within AI and Data Science environments
Background in algorithms, data structures, and object-oriented programming
Solid understanding of LLMs, prompt engineering, RAG, and fine tuning
Knowledge or working experience with models such as LLaMA, LlamaIndex, Lang Chain, and more
Strong understanding of AI tooling ecosystem including Kubernetes, MLOps, and AIOps tools
Experience with SQL, NoSQL Graph, and Vector databases
Experience with machine learning concepts and techniques
Proficiency with Python and ML-adjacent libraries
Proficiencies in one or more of Python, Node, React, Next.js, and MongoDB
Experience scaling products at hyper-growth
Exceptional problem-solving, verbal, written, and presentation skills
Ability to work independently and collaboratively

SE I Minimum Qualifications

Bachelor’s Degree / equivalent in computer science, engineering, information systems, a related field or equivalent formal training or work experience with One (1) year experience. Knowledge of basic principles, theories, concepts and techniques in information technology or engineering involvement. A related advanced degree may offset the related experience requirements.

SE II Minimum Qualifications

Minimum Education

Bachelor’s Degree in computer science, engineering, or information systems or related field and/or equivalent formal training or work experience

Minimum Experience

Two (2) years qualifying work experience in information technology or engineering environment. A related advanced degree may offset the related experience requirements.

Domicile Information

This position can be domiciled anywhere in the United States. The ability to work remotely within the United States may be available based on business need.

Preferred Qualifications:

Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.

Pay: U.S. Annual Salary Ranges: SE I $65,920 to $98,880 - SE II $82,320 to $123,480

Additional Details: Application Criteria: Upload current copy of Resume (Microsoft Word or PDF format only) and answer job screening questionnaire by 5pm ET 1/30/25..

FedEx Dataworks is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Dataworks does not discriminate against qualified individuals with disabilities in regard to job application procedures, hiring, and other terms and conditions of employment. Further, Dataworks is prepared to make reasonable accommodations for the known physical or mental limitations of an otherwise qualified applicant or employee to enable the applicant or employee to be considered for the desired position, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If a reasonable accommodation is needed, please contact DataworksTalentAcquisition@corp.ds.fedex.com.

FedEx Dataworks

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