Staples is business to business. You’re what binds us together.
Our world class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers’ unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We’re constantly discovering new ways to reach our goals, taking time to develop our skills, and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales.
What you’ll be doing:
- Effectively manage phone, email, and/or chat online workflow
- Engage and initiate conversations with users visiting our website via live chat.
- Provide accurate and compelling information about our products and services to potential customers.
- Guide users through the sales process, from initial contact to purchase, ensuring a smooth and positive experience.
- Route users to the appropriate support or sales associate when needs become complex/out of chat representatives basic knowledge.
What you bring to the table:
- Strong organization and time management skills; able to juggle multiple priorities
- Effective communications skills, comes across positive
- Proactive in nature
- Exceptional typing ability (60 wpm)
